Terms and Conditions
Our information
High Society
Rowntree House,
The Market Place,
Easingwold, York
YO61 3AG
Tel: 01347 822 668
Email: enquirieshighsociety@gmail.com
Your status
To order goods from our website you must be at least 18 years of age and the legal owner of the credit or debit card used for payment.
Your order
After you have placed an order on our website we will email you with an order confirmation. Your order will be processed and send within 3 working days. All orders must be paid in full before we can process them. Once an order is send out we will email a dispatch confirmation. We will take great care to ensure your items arrive in perfect condition but if for any reason you are not fully satisfied with your item you can return the item to us. Please refer to our delivery and returns page for full details.
Pricing and delivery
Please refer to our Delivery and Returns page.
Product description
We will take great care to ensure all details, descriptions and prices of the products are correct on the website. Although we regularly update our website and all descriptions have been checked at the time of entering them into the system, we can not guarantee that the product description reflects the details as they are at the moment of ordering.
Consumer Contracts Regulations 2013
This legislation offers you the following cancellation rights when you buy online or by phone:
Privacy statement
We value the privacy of our costumers and will therefore only use your personal data to complete your order. If we need to contact you regarding your order we will only do so through data that you have voluntarily provided to us whilst placing your order.
Complaints
While we ensure we take every possible care to make sure you are satisfied with your order and our service, if you have any queries or complaints please write to Costumers Service, High Society,Rowntree House, The Market Place, Easingwold, York, YO61 3AG.
Our information
High Society
Rowntree House,
The Market Place,
Easingwold, York
YO61 3AG
Tel: 01347 822 668
Email: enquirieshighsociety@gmail.com
Your status
To order goods from our website you must be at least 18 years of age and the legal owner of the credit or debit card used for payment.
Your order
After you have placed an order on our website we will email you with an order confirmation. Your order will be processed and send within 3 working days. All orders must be paid in full before we can process them. Once an order is send out we will email a dispatch confirmation. We will take great care to ensure your items arrive in perfect condition but if for any reason you are not fully satisfied with your item you can return the item to us. Please refer to our delivery and returns page for full details.
Pricing and delivery
Please refer to our Delivery and Returns page.
Product description
We will take great care to ensure all details, descriptions and prices of the products are correct on the website. Although we regularly update our website and all descriptions have been checked at the time of entering them into the system, we can not guarantee that the product description reflects the details as they are at the moment of ordering.
Consumer Contracts Regulations 2013
This legislation offers you the following cancellation rights when you buy online or by phone:
- You are entitled to cancel your contract if you wish to do so provided that you exercise your right no longer than 14 days after the day on which you receive the goods.
- Your right to return or cancel products does not apply to goods that are made to measure or are made to your specification, that have been clearly personalized or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly. This does not affect your statutory rights if goods are faulty or not as described.
- If you wish to exercise your right of cancellation you are obliged to retain possession of the goods and take reasonable care of them.
- To exercise the right to cancel you must inform us of your decision to cancel your contract by a clear statement, including your name, address, details of the order you wish to cancel and where available your phone number and email address.
- You can cancel by email: enquiries@highsociety.uk.com
or call 01347 822 668 or write to Customer Services, High Society,Rowntree House, The Market Place, Easingwold, York, YO61 3AG.
- If you decide to cancel you should return the goods to us at your cost within 14 days of such cancellation and we will reimburse you (by the method used to pay for the original transaction) the amount in relation to goods to which cancellation rights apply. This includes the cost of delivery (except for the supplementary costs arising if you choose a type of delivery other than our standard and least expensive method of delivery).
- We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement no later than 14 days after the day we receive back from you any goods supplied.
Privacy statement
We value the privacy of our costumers and will therefore only use your personal data to complete your order. If we need to contact you regarding your order we will only do so through data that you have voluntarily provided to us whilst placing your order.
Complaints
While we ensure we take every possible care to make sure you are satisfied with your order and our service, if you have any queries or complaints please write to Costumers Service, High Society,Rowntree House, The Market Place, Easingwold, York, YO61 3AG.
